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Digitally Divided

In this blog, I discuss the impacts of the digital divide and the importance of digital equity for all students.

Okay, everyone, I know this is painful, but I'm going to ask you to put your mask back on and rewind the clock to August of 2020.  We're mid-Pandemic and it's back-to-school time!  But, “Back to School” has taken on a whole new look, and, in actuality, school is now being held in your own home, and your "classroom" is now taking place in your living room or bedroom.  In this blog, I discuss some of the challenges of a 21st-century teacher in a small Louisiana town during the time of Covid.

Dealing with the Covid-19 pandemic was no easy task for anyone, but for teachers and students, it meant navigating through uncharted waters most of us never imagined. But, being the ever-adaptable teachers that we are, we prepared ourselves for Zoom meetings, digital activities, and whatever virtual challenges might come our way.  What I personally wasn’t prepared for though, was just how deep the digital divide would affect my students' learning and my ability to provide high-quality lessons to all of my students.

 

So, you may be asking yourself, what exactly is the digital divide in education?  According to the ACT Center for Equity in Learning, "The digital divide in education is the gap between those with sufficient knowledge of and access to technology and those without."  In my school district, this divide was deeper than the Mississippi River that flows through our state, and our little parish wasn't ready for all of the challenges.  When the district announced we would be pivoting to virtual schooling, we all realized that there would be difficult times ahead, but we certainly didn't anticipate what was to come.

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The first issue we ran into dealt with the availability of technology itself.  Over 65% of our student population does not have access to a desktop computer or laptop at home.  The only devices in their homes are cell phones, and with miniature screens and keyboards, that's definitely not very efficient for completing school work.  In addition, what if there are multiple students in one household and only one phone?  This was a major obstacle for the district to tackle in order to have a successful virtual school program.  Luckily, our district worked very hard throughout the previous years to launch a 1:1 Chromebook initiative. This means that our schools were able to provide every student with their own device.  Since it was the beginning of a new school year though, and students were just coming off of their summer break, the students were not in possession of the Chromebooks.  This presented a challenge in itself, as some students and parents needed transportation to the school to pick up their devices.  This may not seem like an issue, but some families do not have transportation and rely on buses (which were not being utilized at the time) to get to and from school.  This resulted in teachers and administrators actually driving to these students' homes to distribute devices.  This caused a delay for certain students receiving devices which in turn resulted in the students being even more behind in their work.      

 

Another major issue was internet availability.  It's 2020, and everyone has internet access, right?  Wrong.  Our little community in Louisiana has many students who either cannot afford internet access or live in rural areas where there is no internet available.  Other students have internet access, but the speed and bandwidth are so poor, that it makes uploading, downloading, and completing assignments nearly impossible.  The solution was to give hot spots to students without internet access, but this was not foolproof either. Once again, there was the problem of transportation to pick up the equipment, and oftentimes the hotspots had technical issues.  As you can see, some students were at a major disadvantage due to the digital divide that affects rural communities and lower-income families.

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For a further explanation of the digital divide, watch this YouTube video to see how it directly affected a family in a rural town of Ohio.

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“Americans with lower income have lower levels of technology adoption” Pew Research Center, Washington, D.C. (June 21,2021 https://www.pewresearch.org/fact-tank/2021/06/22/digital-divide-persists-even-as-americans-with-lower-incomes-make-gains-in-tech-adoption/ft_2021-06-22_digitaldivideincome_01/

 

Internet access and the availability of devices were just some of the challenges that contributed to the digital divide among my students.  There was also another aspect, known as the second-level digital divide.  According to the K-12 Educational Technology Handbook, the second-level digital divide is "when groups may have similar access to information communication technologies, but gain different levels of benefit from them as a result of literacies, training, technical support, or other factors."  This part of the divide pertains to the students' and guardians' level of skill with technology, their digital literacy, and the ways they use technology within their households.  I feel pretty confident in saying that probably 99.9% (referring to students in grades 6 and up) of students and/or guardians know how to scroll through social media, but what about sending an email, joining a Zoom meeting, or creating a Google Slides presentation?  These may seem like fundamental skills to most people, but the reality is that they are not basic knowledge for everyone. There are major differences in the way families use technology.  Some students will have much more experience with using technology when it comes to using it in ways to create, design, build, explore, and collaborate (Ravi 2018), while other students have very minimal experience using it for these purposes.  During the Covid-19 pandemic, this second level of the digital divide was eye-opening to me as a teacher.  The struggles were based on many issues, including the grade level of the students and the guardians' knowledge of technology and digital literacy.  The issues created by this level of divide among my students were deep and wide. I experienced parents who didn't know how to turn on the Chromebook, let alone help their children navigate Google Classroom or assist with assignments.  This was a real problem.  The only way to deal with this was through a lot of time-consuming phone calls in order to walk students and parents through some of the very basics of technology. Initiating Zoom meetings and screen sharing provided some help in these situations, but still some parents and students were nowhere near being able to access these technology features.  The simple solution would have been to meet with parents and show them how to use the Chromebooks, but this, of course, was impossible due to strict Covid guidelines.

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"Remote learning has been widespread during the pandemic, but children from lower-income households have been particularly likely to face ‘homework gap’"Pew Research Center, Washington, D.C. (August 29,2021) https://www.pewresearch.org/internet/2021/09/01/the-internet-and-the-pandemic/pi_2021-09-01_covid-and-tech_0-06/
The issues discussed in this blog are just the tip of the digital divide iceberg experienced during the pandemic of 2020.  This ordeal forced us to face the huge changes that are needed not only within my little small-town district but in districts across the nation.  Since the pandemic, Louisiana has adopted a "Broadband for Everyone" initiative which aims to improve both the adoption and availability of broadband service for Louisiana residents.

Even though the disparities were deep, we managed to survive the 2020-2021 school year.  Face-to-face school resumed within a couple of months, and things to normal, well sort of.  My district ended up piloting a permanent virtual school program that I am fortunate enough to be a part of.  Now, with more knowledge and experience (I am currently earning a Master's Degree in Educational Technology Leardership), I am beginning to learn how to compensate for some of the concerns that the digital divide creates.  Knowing what we know now, we were able to be proactive and start off the 2021-2022 school year prepared for the challenges.  Although the issues are nowhere near being completely resolved, school district personnel across the nation are facing the problems head-on and striving to come up with solutions.  Together, we are working to break down the digital divide and provide all students with equal opportunities to learn, no matter their circumstances.


For more information about some of the strategies I use in my teaching to break down the barriers caused by the digital divide, click here. For more ideas about bringing equity in education to all students, click here.


References:

Broadband for everyone in Louisiana. Official Seal of the State of Louisiana. (n.d.). Retrieved May 2, 2022, from https://gov.louisiana.gov/page/Broadband-for-Louisiana 
 

Kimmons, R., Graham, C., & West, R. (2020). The PICRAT model for technology integration in teacher preparation. Contemporary Issues in Technology and Teacher Education, 20(1).
 

Pew Research Center. (2019, May 7). Lower-income Americans have lower levels of technology adoption. Pew Research Center. Retrieved May 2, 2022, from https://www.pewresearch.org/ft_19-05-06_digitaldivideincome_lowerincomeamericanslowertechadoption/ 
 

Ravi, V. (2018). Digital Equity. In A. Ottenbreit-Leftwich & R. Kimmons, The K-12 Educational Technology Handbook. EdTech Books. Retrieved from https://edtechbooks.org/k12handbook/digital_equity

 

Understanding the digital divide in Education. School of Education Online. (2020, December). Retrieved May 1, 2022, from https://soeonline.american.edu/blog/digital-divide-in-education 

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